Order Status

Where is my order?

Every bottle is packed with care. Here is where yours is in that process.

Your order number is in your confirmation email — the digits after the #.

  1. Day 1 ·

    Order confirmed

    Payment received and your order is in the queue.

  2. Day 2 ·

    Moved for packaging

    Your fragrances are pulled from the batch and set aside for you.

  3. Day 3 ·

    In transit to warehouse

    On its way to our dispatch point.

  4. Day 4 ·

    Being prepared & labelled

    Checked, wrapped and labelled for the courier.

  5. Day 5 ·

    Packed & awaiting dispatch

    Sealed and ready for courier pickup.

With the courier soon. Once your parcel is handed to the courier you'll receive a tracking link by email. Delivery is within 14 working days of ordering.

Estimated preparation timeline based on your order date, counted in working days (Mon–Fri). Courier tracking with live scans follows by email at dispatch.

Something looks wrong? Email Hello@fraalic.com